| VIGA Site Help/Info |
| This Help section provides information and guidelines to help you use the VIGA site. It covers the following topics: |
| 1: Navigation & organisation |
| While, it is hoped, navigating the site should be straightforward and obvious, it is
worth making clear the way the site is structured and how to get around it.
There are 3 types of navigation:
Firstly, you will notice the main navigation menu, underneath the VIGA
banner.
Once you have opened up a catalogue section, you will find that most of them display a sectional navigation bar, on the left of the screen. The links on this sidebar refer to the content within that section, allowing you to jump to a particular subsection. Within a subsection, if there is more than one page, each of the pages will have page-top quick navigation menu allowing you to move quickly to any other page within the subsection. On some pages, you will see cross-references to other, related, products. Clicking on such a link, loads the page for the product referred to. Where the link is to another section, clicking it will take you out of the current section. |
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| 2: Browser/Technical considerations |
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Care has been taken to make the site viewable to a wide audience. However,because of:
With respect to points a and b above, the site is best viewed using Internet Explorer (v4 and later ), Opera (v5 and later), Mozilla Firefox and Netscape (v4 and later, preferably v6 upwards). (Because of the way some older versions of Netscape treat form elements, (some) forms may appear exaggeratedly wide in those versions.) Addressing point c: we advise having Javascript enabled. Although the site will work without it, having Javascript on adds some functionality. It allows for, at least basic, validation of form data before sending the form. This is quicker than having to send your (erroneous) data to a web server, only to be told it contains errors and having to try again (perhaps several times). Javascript is also used to control the display, sizing and management of popup windows for forms and information: without this control, you might have more browser windows opened, or not notice that a page has opened in a minimized window. Also, where your browser allows switching style sheets support on and off,, you should enable it. (NOTE: in some versions of Netscape, disabling Javascript also effects style sheets.) Finally, point d. We have designed the site to be viewable, in a maximized browser window at a minimum screen resolution of 800 x 600. For easier viewing, we recommend a higher resolution, upto 1024 x 768. We further advise that you set your display's colour depth to at least 16-bit, though 24 or 32-bit would be better. |
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| 3: Cookies |
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In order to track and maintain the contents of your shopping basket,
it is necessary for us to set a cookie in your browser.
This is a session cookie, meaning that it only lasts until you close your browser down, and does not contain any sensitive details. We also use a long-term cookie to store your name and address to use for pre-filling a form for you. We do NOT store your credit card details. Check that both your browser & firewall settings allow cookies for any VIGA sites that request it. In particular, the domain viga-shop.com is the one that requires a cookie for tracking your basket contents. |
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| 4: Search engine links |
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In the past, some users have encountered problems when reaching the site through a link
on a search engine results page. They have found that clicking a link on the
VIGA top navigation menu doesn't take them where it should.
The problem is that some search engine links do not lead to the correct starting page. Normally, if Javascript is enabled in your browser, you will be automatically redirected to the main page and the site should work correctly. If you are having this problem, try this link:
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